Please note: The second entrance to the Terminal 1 parking garage, located at the end of the departures level roadway, is temporarily closed. Please use the main parking garage entrance at the start of the departures level roadway.

Accessibility

Our commitment to accessibility

We are on a journey to making YYZ Toronto Pearson International Airport the most accessible airport in the world.
Accessibility plan and report Our accessibility statement Accessibility feedback

Plan ahead

If you’re a passenger with accessibility needs, we recommend you notify your airline of your needs at least 48 hours before your flight.

Airline directory

For your unique needs

All services and amenities

Our partners in accessibility

Autism Ontario. See the potential.
Canadian Hearing Services
ProHara Inc Creating World Inclusion
Lions Foundation of Canada Dog Guides
Hidden Disabilities
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Achievements in accessibility

Rick Hansen Foundation Accessibility Certification
ACI accessibility Enhancement Accreditation to 2025
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Pursuant to the Canada Transportation Act, the GTAA is subject to the Canadian Transportation Agency's Accessible Transportation for Persons with Disabilities Regulations and the provisions of these regulations that apply to it.

Under the Act, the following sections that are applicable to the GTAA include:
Part 1: Requirements Applicable to Transportation Service Providers
Part 4: Requirements Applicable to Terminal Operators