Hearing loops use a microphone, an amplifier and a “loop cable” (which acts as an antenna) to direct sound to a hearing aid.
At Pearson, we have installed Counter Hearing Loops at multiple locations throughout the airport, which sit on top of counters, such as information desks, gate check-in counters, and more.
The person behind the desk is able to speak into a microphone which will amplify their voice for passengers with a hearing device set to “T” for Telecoil.
All counters equipped with a hearing loop are marked with the universal hearing loop sign.
List of locations:
- Information desks
- Terminal 1 Arrivals, Level 2 Domestic Departures, International to Domestic Connections corridor
- Terminal 3 Arrivals, Departures (near Gate B26)
- Terminal 1 Gates D41, F62, E70/71
- Terminal 3 Gates B25/26, A15, C35
- Selected U.S. Customs and Border Protection counters
- Selected Canada Border Services Agency counters
- Lost & Found office