Mobility services and special assistance

Mobility and wheelchair assistance

Wheelchair assistance and mobility services are available through your airline. Arrangements should be made directly with your airline at least 48 hours before you travel.

When you request mobility and wheelchair assistance through your airline, you can ask for an attendant to meet you at different parts of the airport.

Drop-off and pick-up areas

Each terminal has designated drop-off areas with more room to drop-off of individuals in wheelchairs or with mobility aids.

Self-Service Kiosks

Accessible kiosks are available throughout the check-in area.

Air Travel Guide

The Canadian Transportation Agency gives great information about accessible travel in A Guide for Persons with Disabilities – Taking Charge of the Air Travel Experience

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