Temporary changes to ride share pickup at Terminal 3

From May 19 to Friday, May 22, rideshare pickup at Terminal 3 will move from the Arrivals level to the Departures level due to roadwork. Please follow signage and allow extra time when travelling.

Sunflower Lanyards

Lanyards are available for passengers with invisible disabilities to help identify that they may need extra help or additional time while travelling.

If you have a non-visible disability, you can wear a sunflower lanyard to show airport staff that you might need a little extra help or time. Look for the Sunflower Logo at all Special Assistance lanes when you go through security or customs.

Pick one up for free at:

  • The information counter in Terminal 1 (Arrivals level, near door C) and 3 (Arrivals level, near door G).
  • The Lost and Found office in Terminal 1 (Ground level, between doors R and S).
  • Air Canada and WestJet check-in counters, if you are flying with them.