Whether you’re a passenger or an employee, we take your health and safety seriously.
Learn what new measures we're taking to ensure your safety while at Pearson

Contact us

Have a compliment, concern or question? We're here to help.

Safety and security

Report your safety concerns.

Teletypewriters at Pearson

To make a TTY call, our teletypewriters, or TTY devices, are located in: Terminal 1 (all levels), Terminal 3 (all levels), Airport Terminal LINK Train stations (all).

Noise complaints

There are three ways you can submit a noise complaint: WebTrak, our online complaint form, or phone.

Airport address

Toronto Pearson International Airport
6301 Silver Dart Drive
Mississauga, ON
L5P 1B2

Additional contacts

Border Information Services

Outside Canada: (204) 983-3500 or (506) 636-5064
In Canada: 1 (800) 461-9999
In Canada TTY: 1 (866) 335-3237

Canada Border Services Agency (CBSA)

Terminal 1: (905) 676-3640
Terminal 3: (905) 612-5416

Canadian Food Inspection Agency (CFIA)

1 (800) 442-2342

CBSA Commercial Operations (Cargo)

(905) 676-3626

Fire and Emergency Services Training Institute

(416) 776-5997

NEXUS

(905) 676-3477
1 (855) 866-3987

Peel Regional Police

(905) 453-3311

US Citizenship and Immigration Services

1 (800) 375-5283

US Customs and Border Protection

(905) 676-2606

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