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Frequently Asked Questions
Each airline is responsible for baggage handling at Toronto Pearson. If your baggage did not arrive on the flight with you, please ensure you complete a lost baggage report before leaving the airport. The airline representative will be able to tell you how to track your missing items. For any further information on your checked baggage, you will need to contact your airline directly. Unfortunately, we do not have access to this information.
For questions regarding entry into Canada and details on testing, vaccines, and quarantine, we recommend you reference the latest information on the Government of Canada website.
If you are 12 years and four months of age or older, you must be fully vaccinated to depart from a Canadian airport.
If you are over the age of 2, you are required to wear a mask while inside any terminal building and onboard an aircraft. A negative test is not required for travel within Canada at this time. If you are 12 years or older, you must be fully vaccinated to depart from a Canadian airport. We recommend you reference the latest information on the Government of Canada website.
You are responsible to confirm the government entry requirements of your destination, including accepted COVID-19 tests. You may use our Travel Planning Tool to confirm these requirements with official government resources provided by the country to which you plan to travel. It is always a good idea to also check with your airline.
Yes, we have partnered with Switch Health to provide a variety of testing options for when you depart from Toronto Pearson. You can find all information on our COVID-19 testing page.
This question is best directed to your airline, but a general rule of thumb is 90 minutes for domestic travel and 3-4 hours for international. Please note that due to health checks for travel, the check-in experience will be longer and may look a little different than it did the last time you travelled.