Passengers are advised to check their flight status with their airline before coming to the airport as the winter weather is impacting flight operations, and schedules may change throughout the day.

Ambassador Porter Services

Porters are available at Terminal 3 to help you with your baggage.

  • Terminal 3  — Before security  — Level 1 Arrivals  — Various locations
  • Open 24 hours
  • Request porter services

More services

Close-up view of luggage securely wrapped in blue plastic.

Secure Wrap

Securely wrap and protect your luggage in less than 30 seconds at this airport luggage-wrapping station near Check-In Zone 5.

T3 — Before security

Row of colourful backpacks on display.

Excess Baggage

Safely store your bags or coat for a few hours or weeks. Offering parcel delivery and baggage transfers to a hotel.

T3 — Before security

Internal Currency Exchange

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T3 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T3 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

Exchange currency at this ICE location

T3 — Before security

a red shopping cart

Baggage carts

Baggage carts are free to use at Pearson. You'll find them at many locations throughout Terminal 3.

T3 — Before security

Rows of cushioned wooden benches in prayer room.

Pearson Chapel

Drop in to spend some quiet, reflective, or prayerful time in the Terminal 3 Chapel.

T3 — Before security

Service dog and pet relief area

Travelling with a dog? This pet relief area outside Terminal 3 offers a comfortable space for dogs to relieve themselves.

T3 — Before security

chatr Mobile

Get access to affordable talk, text, and data plans with nation-wide coverage.

T3 — Before security

Row of vitamin bottles on pharmacy shelf.

DrugSmart Express

A contactless mini pharmacy offering over the counter essentials such as cold medications, lozenges, feminine products, teeth care kits, allergy and intolerance pills and PPE Kits. 

T3 — Before security

ALLWAYS meet and greet services

This service provides personal assistance to and from the gate for a seamless airport experience.

T3 —

All services