WestJet has announced it has suspended all flights due to a labour disruption involving the airline’s cabin crew, represented by CUPE. Passengers scheduled to fly with WestJet are advised to contact the airline directly for the latest flight information and updates www.westjet.com. If your flight has been cancelled please do not come to the airport.

Baggage carts

Baggage carts are free to use at Pearson courtesy of CIBC.

  • Terminal 3  — Before security  — Various locations View map
  • Available 24 hours

More services

Ambassador Porter Services

Porters are available to help you with your baggage.

T3 — Before security

Close-up view of luggage securely wrapped in blue plastic.

Secure Wrap

Securely wrap and protect your luggage in less than 30 seconds at this airport luggage-wrapping station near Check-In Zone 5.

T3 — Before security

Row of colourful backpacks on display.

Excess Baggage

Safely store your bags or coat for a few hours or weeks. Offering parcel delivery and baggage transfers to a hotel.

T3 — Before security

Internal Currency Exchange

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T3 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T3 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

Exchange currency at this ICE location

T3 — Before security

Rows of cushioned wooden benches in prayer room.

Pearson Chapel

Drop in to spend some quiet, reflective, or prayerful time in the Terminal 3 Chapel.

T3 — Before security

Service dog and pet relief area

Travelling with a dog? This pet relief area outside Terminal 3 offers a comfortable space for dogs to relieve themselves.

T3 — Before security

chatr Mobile

Get access to affordable talk, text, and data plans with nation-wide coverage.

T3 — Before security

ALLWAYS meet and greet services

This service provides personal assistance to and from the gate for a seamless airport experience.

T3 —

All services