Ambassador Porter Services

Porters are available at Terminal 3 to help you with your baggage.

Ambassador Porter Services
  • Terminal 3  — Before security  — Level 1 Arrivals  — Various locations
  • Open 24 hours


Fees vary depending on the number and size of your baggage items. All pre-arranged porter services have a $20 flat fee as well as the baggage fee schedule:

  • Fixed rate: $15.00 for up to three items
  • Additional bag rate: $2.00 per bag
  • Group rate: $3.00 per bag
  • Pets / equipment: Additional $10.00 per cage
  • Transfer to carpark or other terminal: Additional $10.00
  • Pre-arranged online booking with signage: $20.00

Customers travelling with more than 2 live animals (AVI’s) are recommended to pre-arrange porter service to ensure a smooth and quick airport transition.

To request porter service, call (416) 776-3623 or complete the request form.

For requests less than 24 hours in advance, please book directly over the phone by calling 416-776-3623.

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