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Welcome Team online training

You must complete these online courses, within the timeframe required: 

Before being issued your uniform:

How to wear PPE

Accessibility Customer Experience (ACE) Training

Lounge Renumbering & Wayfinding

Airport Security Awareness Training

Safe Workplace Guideline Training

Within the four weeks of the date of your first shift:

Active Assailant Awareness Training

Facility Control Measures and Evacuation Plan


Within 90 days of your first shift:

Creating a Respectful Workplace

Occupational Health and Safety

Introduction to Irregular Operations (IRROPS)

Before you start your training

The online courses may work best in Internet Explorer. 

If you have any issues accessing the courses, or if you have any other questions or concerns, please contact


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