Please note: The second entrance to the Terminal 1 parking garage, located at the end of the departures level roadway, is temporarily closed. Please use the main parking garage entrance at the start of the departures level roadway.

Picking up your bags

To retrieve your checked luggage, check the display screen to find the baggage carousel for your flight number. Your airline's team will unload and transfer all checked baggage to the appropriate carousel after you land.

When will your bags be ready?

You can check on the status of your baggage and find out where to pick it up in your flight arrival guide. Select your flight number to access the guide.  

Baggage carts

You can use one of our free baggage carts courtesy of CIBC to transport your luggage through Pearson Airport.

Lost, delayed or damaged baggage

If your baggage is lost, delayed or damaged during your flight, contact your airline for help.

Services

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