Temporary changes to rideshare pickup at Terminal 3

From May 19 to Friday, May 22, rideshare pickup at Terminal 3 will move from the Arrivals level to the Departures level due to roadwork. Please follow signage and allow extra time when travelling.

Picking up your bags

To retrieve your checked luggage, check the display screen to find the baggage carousel for your flight number. Your airline's team will unload and transfer all checked baggage to the appropriate carousel after you land.

When will your bags be ready?

You can check on the status of your baggage and find out where to pick it up in your flight arrival guide. Select your flight number to access the guide.  

Baggage carts

You can use one of our free baggage carts courtesy of CIBC to transport your luggage through Pearson Airport.

Lost, delayed or damaged baggage

If your baggage is lost, delayed or damaged during your flight, contact your airline for help.

Services

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