NAOSH 2023: Day 2

Reporting and Recognition

At Toronto Pearson, we all play an important role in keeping our airport and passengers safe and secure. Whether it’s an emergency, security concern or preventing injuries from happening, by reporting early and providing the right details, we can create a safe environment for our airport. Here are the top four ways you can help: 

  1. Emergency situations: call 416-776-3033 for any airport emergency. This connects you to the Toronto Pearson emergency response, including on-site fire and police.
  2. Urgent, but non-emergency: call 416-776-3055 for urgent items like maintenance-related concerns.
  3. Security concern: call 416-776-7381 to report abandoned bags, piggybacking or a security door propped open when you see them.
  4. Proactive concerns: use the QR codes placed around the airport or fill out the Reporting Form to report safety hazards like slippery floors, dangling wires or unsafe behaviours.

Report employee injury or near-miss (GTAA only) such as slip, trip & fall, struck by equipment or moving objects, back injuries, illness such as dizziness after exposure to hazardous chemical, etc.

NOTE: Non-GTAA employees should follow their company’s injury reporting procedures
*Exception to reporting through online form: If an employee identifies an unsafe behaviour or unsafe condition (e.g. working at heights with no fall protection, a vehicle speeding on the airside apron), proactively report this to the non-emergency number right away (416-776-3055).

Report proactive security concerns, like anticipating future problems, needs, or changes to Security within the Terminals or Airside.

Remember: if you see something, say something. 

Reminder: Emergency call boxes are available in the covered car parks and outdoor parking lots. When in an outdoor lot, if emergency assistance is required, the call boxes are located on the parking equipment at the entry/exit gates as well as the Pay on Foot machines.

Submit a proactive safety concern and you’ll be entered in to win one of our great prizes this week! Read the full contest rules.

Safety Awards

Do you know someone who’s gone above and beyond to keep our airport and passengers safe? Then nominate them for the Eye on Safety Award – a program designed to recognize Toronto Pearson employees for contributing to the health and safety of our airport. Nominations can be submitted at any time, but for this week only, by nominating a fellow employee, both you and the nominee will be entered into a draw to win great prizes.