Reporting and Recognition
At Toronto Pearson, we all play an important role in keeping our airport and passengers safe and secure. Whether it’s an emergency, security concern or preventing injuries from happening, by reporting early and providing the right details, we can create a safe environment for our airport. Here are the top four ways you can help:
- Emergency situations: call 416-776-3033 for any airport emergency. This connects you to the Toronto Pearson emergency response, including on-site fire and police.
- Urgent, but non-emergency: call 416-776-3055 for urgent items like maintenance-related concerns.
- Security concern: call 416-776-7381 to report abandoned bags, piggybacking or a security door propped open when you see them.
- Proactive concerns: use the QR codes placed around the airport or fill out the Reporting Form to report safety hazards like slippery floors, dangling wires or unsafe behaviours.
Remember: if you see something, say something. Submit a proactive safety concern and you’ll be entered in to win one of our great prizes this week!
Do you know someone who’s gone above and beyond to keep our airport and passengers safe? Then nominate them for the Eye on Safety Award – a program designed to recognize Toronto Pearson employees for contributing to the health and safety of our airport. Nominations can be submitted at any time, but for this week only, by nominating a fellow employee, both you and the nominee will be entered into a draw to win great prizes. Read the full contest rules.