NAOSH Week – Day 3

Safe and Secure Movement

On Day 3 of NAOSH Week, we will cover the precautions and requirements for moving people, planes and passengers safely.

Online Learning

We will review:

Once you have reviewed the day’s learning material, test your knowledge of Safe and Secure Movement with today’s quiz. Participants will be automatically entered into a prize draw for a chance to win great prizes. Terms and Conditions. 

Need and Right in Terminals 1 & 3

Access to Terminal 1 and 3 Post-Security Areas (Passenger Screening and Departure Areas) requires a need (work related duty) and right (document of entitlement). This means:

• Only those personnel with a need and right to be in the preclearance areas while performing their work-related duties, as assigned by their employer, shall enter at any time.
• Employees’ Restricted Area Identification Cards (RAIC) must also always be visible in all secure areas.

Failure to abide by these access restrictions will result in the suspension of airport access privileges of the offending person.

Non-Passenger Screening for Vehicles (NPS-V)

After identity verification of all persons within a vehicle, the driver must follow selection decision by the Traffic Management System (TMS) which is automatic at some points, a CATSA agent, ASP Guard (direction/randomizer) or by a green arrow or “x” indicator.

Lock then Walk

Unauthorized movement of passengers and employees between security areas has become a serious concern. These incidents could impact and inconvenience our airlines and passengers by causing flight delays.

Here’s how you can help prevent incidents from happening:

1. Scan your RAIC every time it is required. Press the intercom if you are unsure.
2. Always monitor the door and wait for it to lock behind you to prevent unauthorized entry of passengers or other employees that do not have a need and right.
3. Do your part in promoting a culture of security vigilance and reporting.

Do not prop open doors

There has been an increase in bridge doors being propped open, which compromises both the security of our facility and the efficiency of our operations.

Bridge doors must never be propped open. Instead, please use your long-term boarding codes to access the bridge safely and securely. These controls are in place to protect our restricted areas and ensure proper access management.

If you experience issues with a bridge door — including difficulty unlocking or closing it — contact the SOC immediately at 416-776-7381. Prompt reporting allows the team to investigate and resolve issues quickly.

Unattended Items (baggage)

Unattended items are a security issue. It is the responsibility of all personnel operating at Pearson to be vigilant and aware of their surroundings to keep the airport safe and secure. Call security (416-776-7381) to report unattended bags or items as well as any other security related concerns.

Awareness of Surroundings and Activity

Anything that takes your full attention away from your environment is a distraction.

• Visual or auditory distractions are things you see or hear that cause you to take your eyes or focus off your surroundings.
• Physical distractions are actions that prevent you from responding effectively to security situations.
• Psychological distractions are thoughts or emotions that take your mind off maintaining situational awareness.

You may never be able to eliminate all distractions, but the most important thing is to always stay focused and attentive to your environment.

Not in My City

As part of a partnership with #NotInMyCity, this training course was designed with aviation expertise, has drawn on international aviation best practices and is open to all airport staff.

Learn:

• To recognize the signs of sexual exploitation and human trafficking in Canada and how to respond
• The behavioural signs that might indicate an exploited person, and how to get help without putting the concerned individual in harm’s way.

Review these resources.

Scoopers

A scooper is an individual who attempts to pick up passengers for paid transportation without holding a valid, authorized GTAA permit.

Scoopers create a negative experience for passengers and can harm the reputation of the airport, as well as licensed taxi and limousine services. While the Public Safety team actively monitors and addresses scooping activity, community awareness and reporting are critical. If you witness someone attempting to solicit or entice a passenger into accepting an unauthorized ride, please report it immediately by calling 416‑776‑3055. A Public Safety Officer will be dispatched to respond to the situation.

Airside Safety

Working airside presents unique challenges and inherent risks that impact the health and safety of workers. The complexity of the aviation industry, coupled with the difficulties of harsh winters and intense summer heat, all within a 24/7 operational environment, creates a dynamic setting that heavily depends on workers’ commitment to understanding and practicing safe behaviors.

By prioritizing safety, workers not only protect themselves but also prevent airside incidents that could harm others.

• Be aware of your surroundings: Whether you’re driving or walking, always remain vigilant. Pay attention to pedestrians and give the appropriate right of way when driving.
• Know policies and rules: Refer to the Airport Traffic Directives to refresh yourself on airside rules and policies governing the requirements of holding a GA/DA, and D permit.
• Only perform tasks you are trained for: If you are uncertain about performing a task or procedure, always seek guidance from your supervisor or employer. It is crucial for employees to strictly follow established procedures and safety protocols to prevent incidents and injuries.

Airside safety is a shared responsibility, and your actions play a critical role in fostering a safe workplace for everyone.

Wing Walkers and Vehicle Operators

Wing walkers play an important role in aircraft movement, ensuring the wingtip area remains clear for the marshaller and pushback tug driver. They are also an indicator of an aircraft being pushed back. Their focus is the safe movement of aircraft.

Vehicle operators must remain vigilant and should never rely on wing walkers to determine whether it is safe to proceed through a gate area. Operators must:

• Maintain full situational awareness
• Ensure the path ahead is clear before continuing
• Look for signs of aircraft pushback or arrival and yield or reduce speed when appropriate

Inclement Weather

Staying vigilant in severe weather can help prevent incidents from occurring. Here are some reminders on how to stay safe during high winds:

• Lock air stairs
• Close bin lids
• Engage breaks on ground servicing equipment

Apron Entrances and Exits

When travelling past an apron entrance/exit, be aware that they are an area that has high aircraft and vehicle movement. These areas require increased vigilance for both vehicles and aircraft as it is a high frequency movement area and can get congested at peak periods. Keep your head on a swivel and plan your route. Use increased awareness when operating in these areas.

After you take today’s quiz be sure to join us again tomorrow for another learning opportunity and chance to win a prize!