But we’re still available to answer questions as we’ve introduced hands-free video chat and speakerphone capabilities at select information desks in Terminals 1 and 3. Passengers can now walk up to the desk and be connected with a Passenger Customer Service Representative by video, or through speakerphone, helping to minimize the amount of physical contact required.
Online Live Chat is also now available, allowing passengers to connect with a Passenger Customer Service Representative online either through their desktop or their smartphone at torontopearson.com/contactus.