Safe Movement of People, Planes and Passengers
It’s important that we ensure safe movement throughout our airport. From vehicles and planes to people, we must do our part to reduce safety hazards and prevent injuries.
Being mindful of life safety equipment, emergency egress routes, vehicle corridors and pedestrian pathways is a must. Reporting any obstructions such as equipment, baggage and/or deliveries is critical. Learn how you can champion safety in your respective workspaces:
Service Level Corridors
- No dumping/ trespassing - if there is a need to dispose large items, it needs to be coordinated with contracted services.
- Authorized entry only to restricted areas - and pass confiscation for non-compliance.
- Roll-up doors are for vehicle traffic only, employees must use man doors to access all areas when moving through terminals.
- All storage, once delivered, must be stored in the tenant’s space or be removed and taken to its ultimate location. All Tenants must adhere to the new detailed SOP with regards to deliveries and goods in the area of their storerooms and commissaries.
- All Tenant deliveries are to be made to the wall opposite the walkways by the Logistics provider. Carts, pallets and all materials must not be placed in the walkways or stay there during the unloading or loading process.
Baggage Laterals and Apron Access
Did you know? Roll up doors are for vehicle traffic – man doors are for foot traffic – chose the right route! Do not take shortcuts. Even when working under pressure, it’s important to take a safety stop before starting. Take a moment to think through the task, consider the hazards and use safe practices and procedures to complete the task.
- Roll-up door panels are not to be tampered with. Tampering with panel boxes can get you seriously hurt (education piece around not leaving the roll up doors in fixed position) the doors need to open and close freely – sometimes they get stuck in an open position if dollies are in the way (more than 6) or tongue is down activating the sensor.
- During extreme weather leaving roll up doors open affects people working in the laterals. Be mindful of others and chose the right route!
- Roll-up doors are for vehicle traffic only, employees are not to use the roll-up doors as shortcuts or access route.
- Equipment must not be staged in areas where blocking the roll up door or life safety equipment such as fire extinguishers, emergency egress routes or baggage laterals to access catwalks. Baggage carts are not to be left in between the rollup doors, causing them to stay ajar.
Moving Devices and Emergency Stops
Did you know that escalators, moving walkways and baggage belts have emergency stop buttons? They can be found at the entrance, exit, and along the length of the unit. The emergency stop buttons can be pressed to stop the moving device to ensure the safety of passengers and employees. As an airport employee, if you see passengers struggling with baggage, strollers, personal mobility device etc. kindly redirect them to the closest elevators. Some examples of when the emergency stop button should be used include:
- When a fall occurs
- Unsafe use of devices (I.e running, climbing, etc.)
- If clothing or shoelaces become caught in the unit
- If there is an unsafe item brought onto the unit, such asa loaded baggage cart or heavy items
Any passengers carrying excess baggage, strollers, or who use personal mobility devices should use an elevator, as these items can lead to trips and falls when brought onto escalators and moving walkways.
As a reminder, all trips and falls should be called into airport operations at 416-776-3055 or emergency operations at 416-776-3033 should it be a medical emergency.
Personal Protective Equipment (PPE)
PPE is any clothing or equipment that is used by a worker to protect them from injury or illness. There are many types of PPE including safety footwear, vests, and ear protection. Always wear the appropriate PPE for the hazards that you may encounter on the job or as required for your role.
Airside Vehicle Operator’s Permit (AVOP)
AVOPs certify airport employees who can drive airside, which includes driving on our apron, runway and taxiway areas. It’s important that we follow proper driving procedures to keep those around us and ourselves safe. Here are the top five AVOP infractions that occur and can easily be avoided:
Please see attached of the top five AVOP Infractions YTD.
There has been a total of 243 AVOP Infractions issued YTD with the Top five making up 52% of all AVOP Infractions issued.
- Unsafe movement of vehicle
- Unsafe reversing of vehicle
- Failure to yield right of way to aircraft or marshalling crew
- Failure to comply with GTAA Airport Traffic Directives
- Failure to wear seatbelt
For all things AVOP, visit our dedicated web page.
Transborder Areas in Terminal 1 & 3
Access to Terminal 1 and 3 Transborder Areas (Passenger Screening and Departure Areas) require a “Need and Right”. Only those personnel with a need and right to be in the Preclearance areas while performing their work-related duties, as assigned by their employer, shall enter at any time. Employees Restricted Area Identification Cards must also be visible at all times in all secure areas. Failure to abide by these access restrictions will result in the suspension of airport access privileges of the offending person. Use this Shift Briefing in your next meeting.
Lock then Walk
Unauthorized movement of passengers and employees between security areas has become a serious concern. These incidents could impact and inconvenience our airlines and passengers by causing flight delays. Here’s how you can help prevent incidents from happening:
- Swipe your RAIC every time it is required.
- Always monitor the door and wait for it to lock behind you to prevent unauthorized entry of passengers or other employees.
- Unauthorized movement of employees into controlled tenant spaces is not permitted. If you have access to a controlled space, you must ensure the doors are secured at all times. Swipe your RAIC every time it is required. Always monitor the door and wait for it to close/lock behind you to prevent unauthorized entry other employees.
The main areas of concern in the terminals are injuries that occur on moving devices such as escalators and moving walkways. To prevent injuries, avoid bringing large personal items on the moving devices such as walkers, wheelchairs, and strollers. You should also avoid trying to carry large amounts of baggage or trying to bring baggage carts onto the units. Instead, use one of our elevators!
Slip and Falls
Slips and falls are another common cause for injury. To help prevent this from happening, wear weather appropriate footwear, use crosswalks curbside, and call any indoor spills or outdoor areas that need to be treated (e.g., icy, slippery surfaces, snow removal) into operations. Use the shift briefing at your next kick-off.
Test your knowledge on safe movements by completing this short quiz. Those who participate before May 8, 2023 at 11:59 pm will be entered to win one this week’s great prizes! Read the full contest rules.