Terminal Link Train Update: One train is back in service following scheduled maintenance. Shuttle buses continue to operate between T1, T3 and Viscount Station. Additional staff and signage remain in place to assist passengers.

Media inquiries

For information or questions about Pearson Airport, including requests for b-roll or photos, contact our media office. 

Hours: Monday to Friday from 8:30 am to 5:00 pm
Phone: (416) 776-3709
Email: media.relations@gtaa.com
After-hours line for urgent inquiries: 905-405-1352

Outside of these hours, only urgent media requests will be answered.

Key agencies

We work with key agencies to ensure the efficient, safe and secure operation of Pearson Airport. For more information related to the agency's key function, you can reach out to the organization directly.

Learn more about operating agencies and areas of responsibility at Pearson (PDF, 123 KB).

Media contacts

Greater Toronto Airports Authority (GTAA)

Manages and operates airport facilities.

(416) 776-3709

Transport Canada

Responsible for federal air policies and programs.

(416) 952-9500

Canadian Air Transport Security Authority (CATSA)

Responsible for pre-board screening, explosive detection systems and restricted area identification cards at Canadian airports.

(613) 998-4527

Peel Regional Police

Provide police response and enforcement at the airport.

(905) 453-2121 ext. 4027

Canada Border Services Agency (CBSA)

Responsible for the free flow of persons and goods at the airport, such as customs, intelligence and enforcement, and inspection of imports, plus NEXUS Air and CANPASS Air.

(613)-957-6500 (CBSA Media Relations for Greater Toronto Area Region)

NAV CANADA

Manages Canada’s air traffic control system.

(613) 563-7032

Citizenship and Immigration Canada

Facilitates the arrival of persons at the airport and their integration to Canada.

1 (888) 242-2100

US Customs and Border Protection (CBP)

Manages the flow of persons and goods at the airport, such as customs, intelligence and enforcement and inspection of imports for flights destined for the United States.

(905) 676-2606

US Citizenship and Immigration Services (CIS)

Responsible for the administration of immigration and naturalization and establishment of immigration services at the airport.

1 (800) 375-5283

Transportation Safety Board (TSB)

Responsible for investigations of air transportation occurrences.

(819) 994-8053

Media

 

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