WestJet has announced it has suspended all flights due to a labour disruption involving the airline’s cabin crew, represented by CUPE. Passengers scheduled to fly with WestJet are advised to contact the airline directly for the latest flight information and updates www.westjet.com. If your flight has been cancelled please do not come to the airport.
Learn more

Service dog and pet relief area

We provide a comfortable experience for all of our guests, including our four-legged friends. Located outside the airport, this dog relief area has artificial grass, trees or fire hydrants and disposable bags.

  • Terminal 1  — Before security  — Ground level - Door S View map
  • Open 24 hours
Fire hydrant on artificial grass in fenced in Pet Relief Zone.

More services

International Currency Exchange (ICE)

Exchange your funds for Canadian dollars, or get the foreign currency needed for your next trip.

T1 — Before security

Man wrapping baggage in sheets of blue plastic on Secure Wrap machine

Secure Wrap

Securely wrap and protect your luggage in less than 30 seconds at this airport baggage-wrapping station near Aisles 2, 7 and 13.

T1 — Before security

Wall display of hard and soft suitcases.

Excess Baggage

Safely store your bags or coat for a few hours or weeks. Offering parcel delivery and baggage transfers to a hotel.

T1 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T1 — Before security

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T1 — Before security

International Currency Exchange counter and ATM.

International Currency Exchange (ICE)

This ICE booth and ATM buys over 100 international currencies and sells several foreign currencies.

T1 — Before security

ALLWAYS meet and greet services

This service provides personal assistance to and from the gate for a seamless airport experience.

T1 —

Ambassador Porter Services

Porters are available to help you with your baggage.

T1 — Before security

a red shopping cart

Baggage carts

Baggage carts are free to use at Pearson. You'll find them at many locations throughout Terminal 1.

T1 — Before security

Row of vitamin bottles on pharmacy shelf.

DrugSmart Pharmacy

Full-service pharmacy where you can pick up travel essentials, including prescription or over-the-counter medication, nutritional supplements, beauty products or snacks and drinks.

T1 — Before security

Lost and Found office with two chairs and high and low service counters.

Lost and found office

Visit our office in Terminal 1 or submit a report online if you have lost something in the terminals or parking garages at Pearson Airport.

T1 — Before security

Row of elliptical machines.

Pearson Goodlife Fitness

Work out while you travel and reach your individual health and fitness goals.

T1 — Before security

Rows of chairs in airport prayer room.

Pearson Chapel

Drop in to spend some quiet, reflective, or prayerful time in the Terminal 1 Chapel.

T1 — Before security

Dog in outdoor pet relief area

Service dog and pet relief area

Travelling with a pet? Take your dog to this pet relief area in Terminal 1 on the Departures Level before going through security.

T1 — Before security

chatr Mobile

Get access to affordable talk, text, and data plans with nation-wide coverage.

T1 — Before security

Fido kiosk in Terminal 1 International Arrivals area

Fido

Your one stop shop for all your cell/mobile, home internet & accessory needs. Fido offers plans that come loaded with data and benefits at a great price.

T1 — Before security

a restaurant with a table and chairs

CIBC Banking Centre

Get access to special welcome offers for international students and newcomers. Open bank accounts, credit cards and more.

T1 — Before security

All services