Please note: The second entrance to the Terminal 1 parking garage, located at the end of the departures level roadway, is temporarily closed. Please use the main parking garage entrance at the start of the departures level roadway.

Service dog and pet relief area

We provide a comfortable experience for all of our guests, including our four-legged friends. Located outside the airport, this dog relief area has artificial grass, trees or fire hydrants and disposable bags.

  • Terminal 1  — Before security  — Level 3 Check In  — Door at Aisle 15 View map
  • Open 24 hours
Dog in outdoor pet relief area

More services

International Currency Exchange (ICE)

Exchange your funds for Canadian dollars, or get the foreign currency needed for your next trip.

T1 — Before security

Man wrapping baggage in sheets of blue plastic on Secure Wrap machine

Secure Wrap

Securely wrap and protect your luggage in less than 30 seconds at this airport baggage-wrapping station near Aisles 2, 7 and 13.

T1 — Before security

Wall display of hard and soft suitcases.

Excess Baggage

Safely store your bags or coat for a few hours or weeks. Offering parcel delivery and baggage transfers to a hotel.

T1 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T1 — Before security

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T1 — Before security

International Currency Exchange counter and ATM.

International Currency Exchange (ICE)

This ICE booth and ATM buys over 100 international currencies and sells several foreign currencies.

T1 — Before security

ALLWAYS meet and greet services

This service provides personal assistance to and from the gate for a seamless airport experience.

T1 —

Ambassador Porter Services

Porters are available to help you with your baggage.

T1 — Before security

a red shopping cart

Baggage carts

Baggage carts are free to use at Pearson. You'll find them at many locations throughout Terminal 1.

T1 — Before security

Row of vitamin bottles on pharmacy shelf.

DrugSmart Pharmacy

Full-service pharmacy where you can pick up travel essentials, including prescription or over-the-counter medication, nutritional supplements, beauty products or snacks and drinks.

T1 — Before security

Lost and Found office with two chairs and high and low service counters.

Lost and found office

Visit our office in Terminal 1 or submit a report online if you have lost something in the terminals or parking garages at Pearson Airport.

T1 — Before security

Row of elliptical machines.

Pearson Goodlife Fitness

Work out while you travel and reach your individual health and fitness goals.

T1 — Before security

Rows of chairs in airport prayer room.

Pearson Chapel

Drop in to spend some quiet, reflective, or prayerful time in the Terminal 1 Chapel.

T1 — Before security

Fire hydrant on artificial grass in fenced in Pet Relief Zone.

Service dog and pet relief area

Dogs can wander and relieve themselves in this spacious pet relief area located in Terminal 1, Ground Level.

T1 — Before security

chatr Mobile

Get access to affordable talk, text, and data plans with nation-wide coverage.

T1 — Before security

Row of vitamin bottles on pharmacy shelf.

DrugSmart Express

A contactless mini pharmacy offering over the counter essentials such as cold medications, lozenges, feminine products, teeth care kits, allergy and intolerance pills and PPE Kits. 

T1 — Before security

Fido kiosk in Terminal 1 International Arrivals area

Fido

Your one stop shop for all your cell/mobile, home internet & accessory needs. Fido offers plans that come loaded with data and benefits at a great price.

T1 — Before security

a restaurant with tables and chairs

CIBC Banking Centre

Get access to special welcome offers for international students and newcomers. Open bank accounts, credit cards and more.

T1 — Before security

All services