“My name is Paul and I’m the Manager, Industry Recovery Programs at the Greater Toronto Airports Authority (GTAA). I started working at the airport in 2000 as a snow removal equipment operator. I spent almost 15 years working airside in various management roles before moving into the terminals as Manager, Terminal Development and Activation in 2015.
“In my current role, I work with airport agencies like U.S. Customs and Border Patrol, Canadian Air Transport Security Authority, and Canadian Border Services Agency to develop strategies and programs to make things more efficient and improve the overall passenger experience.
“As an airport employee, meeting and working with so many amazing people to bring this to life is really rewarding. Navigating the pandemic was a challenge as it battered the industry and pulled us away from being together, but we know we have an opportunity as an airport community to build things back, which is an exciting challenge full of possibilities.”
- Paul, Manager, Industry Recovery Programs, GTAA
“In my current role, I work with airport agencies like U.S. Customs and Border Patrol, Canadian Air Transport Security Authority, and Canadian Border Services Agency to develop strategies and programs to make things more efficient and improve the overall passenger experience.
“As an airport employee, meeting and working with so many amazing people to bring this to life is really rewarding. Navigating the pandemic was a challenge as it battered the industry and pulled us away from being together, but we know we have an opportunity as an airport community to build things back, which is an exciting challenge full of possibilities.”
- Paul, Manager, Industry Recovery Programs, GTAA