During National Volunteer Week 2025, we're celebrating the incredible impact of our Welcome Team volunteers who dedicate their time and energy to helping passengers navigate Toronto Pearson. With over 270 volunteers, this group plays an essential role in enhancing the travel experience by offering a friendly smile, helping with wayfinding and answering questions, ensuring passengers feel at ease from the moment they arrive.
This year’s theme, #VolunteersMakeWaves, speaks to the powerful ripple effect that each volunteer’s contribution has in building a more positive and connected community. Each moment a volunteer spends helping passengers builds momentum and inspires positive change, making a real difference at Toronto Pearson. Our Welcome Team continues to be a key part of this wave, spreading kindness and support our passengers from all over the world.
A big thank you goes out to all our volunteers for their time, energy and dedication in helping make Toronto Pearson a place where every traveler feels welcome.