Technology and innovation

From trialing new solutions to enhancing existing policies and processes, we’re constantly looking at new ways to make your airport experience healthier.

We’ve installed UV-C light cleaning units on the handrails of selected escalators and moving walkways to help reduce the spread of potentially harmful microorganisms.

Touchless Bluetooth technology is being used for selected high-traffic elevators. Download a QR code to control the elevators using a smartphone.

We’ve installed upgraded MERV-13 filters in our HVAC (heating, ventilation and air conditioning) system.

Autonomous floor cleaners are in operation throughout our terminals to clean floor surfaces. 

We have partnered with BlueDot to monitor and manage risk from COVID-19 and other infectious diseases. The Toronto-based technology firm’s outbreak risk software acts as an early warning system, allowing the airport community to be proactive in mitigating exposure to infectious diseases that threaten human health, security, and prosperity.

We’ve installed dozens of CleanSlateUV units throughout the airport that sanitize smartphones and other small electronic devices for free. 

We’ve introduced Personal Protective Equipment (PPE) vending machines to our terminals to provide easy access to items such as face masks, hand sanitizer and wipes. The machines are cashless and can be found in six convenient locations pre-security (four in Terminal 1 and two in Terminal 3).

We’ve installed UV-C light arrays in select air handling units at the airport. Combined with our upgraded air filters, this innovative technology adds a new layer of defense against potentially harmful pathogens.

To make your experience easier, touchless self-serve check-in kiosks and automated baggage drops are available in both terminals, which allow you to move quickly and seamlessly from the curb to security.

Contactless Priority lines enable Priority passengers to quickly scan their documents and proceed through check-in without meeting with an airline representative for document verification.

Low-touch kiosks in the customs hall reduce the need to use common surfaces, allowing you to scan your travel documents and complete your declaration faster, with the help of the ArriveCAN mobile app.