Contact Us

If you have any questions or comments regarding this report, or suggestions for topics you’d like to see covered in future reports, please write to us at:

GREATER TORONTO AIRPORTS AUTHORITY
Toronto Pearson INTERNATIONAL AIRPORT
P.O. BOX 6031
3111 CONVAIR DRIVE
TORONTO AMF, ONTARIO,
CANADA   L5P 1B2

or send us an email to
PUBLICATION@GTAA.COM

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GTAA Annual Report 2019

PearsonPartners

Building economic resilience. Adapting through innovation. Creating a sustainable future.

These are our commitments for the long term – and they’re amplified by the strengths of those who work alongside us.

Meet our Pearson Partners

Partners in economic resilience

Toronto Pearson moves people towards growth, prosperity, economic development and employment, and helps our region thrive.

Bonnie Crombie, Mayor, City of Mississauga

Partners in Adaptability

Pearson has been a great partner for us in making sure that our air industry sector remains competitive, tourism flourishes and our economy is supported.

Denis Vinette, Vice-President, Travellers Branch, Canada Border Services Agency

Partners in Sustainability

One of the great advantages of being engaged with Toronto Pearson and Partners in Project Green is the ability to begin the dialogue towards a circular economy.

John Coyne, Vice-President, External Affairs and Sustainability, Unilever Canada

Sustainability Approach and Performance

The City of Mississauga and Toronto Pearson have a shared goal around reducing our greenhouse gas emissions to minimize the impact of a changing climate.

Dianne Zimmerman, Manager, Environment, City of Mississauga

Leadership and Governance

I look forward to working with our partners for the next era of evolution, the next chapter for Toronto Pearson to unfold.

Deborah Flint, President and CEO, Greater Toronto Airports Authority
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GTAA Annual Report 2019

PearsonPartners

Economic growth and vitality. Innovation that drives performance and quality. Social and environmental stewardship.

We magnify our airport’s impact by collaborating with diverse stakeholders who believe in the power of partnerships.

meet our Pearson Partners

Partners in

Economic Resilience

Partners in

Adaptability

Partners in

Sustainability

Sustainability Approach and Performance

We have a mandate – and a deep sense of responsibility – to ensure that our airport continues to support the growth and dynamism of our region, province and country decades into the future. Sustainability is at the heart of our corporate strategy and our long-term growth plans.

As a leading global hub, Toronto Pearson is committed to helping create quality jobs, drive sustainable development and open doors to economic opportunity. Our airport facilitates the export of goods and services from every Canadian province and territory – and welcomes skilled workers, investors, entrepreneurs, tourists and international students to this country. Just as importantly, we work with our stakeholders to strengthen neighbouring communities and the entire region by championing integrated transit solutions, along with programs that build social and economic well-being.

Sustainability is at the heart of our corporate strategy and our long-term growth plans.

We recognize that an airport’s impacts are not all positive. We have programs to address issues like aircraft noise and road congestion, which can affect the quality of life of our neighbours. We also strive to minimize impacts on local air and water quality, ecology and wildlife.

Climate change is a global threat that requires bold and concerted action, both to reduce carbon emissions and to prepare for expected future effects. At the GTAA, we’ve long recognized the need to do our part and are committed to further reducing carbon emissions at Toronto Pearson.

Given the prominence of sustainability in our thinking, the GTAA publishes an integrated annual report, which we believe provides the most complete view of our priorities and performance, as well as the greatest insight into our long-term strategy.

Reporting on our Performance

The Sustainability Approach and Performance section of our online annual report introduces our management approach to key environmental, social and sustainability governance topics, and provides links to relevant discussions elsewhere in the report. This information is also available in our downloadable Sustainability Management Approach and GRI Index.

Our reporting is in accordance with the GRI Standards: Core option (self-declared) and includes the Airport Operators Sector Disclosure, which the GTAA helped to develop in 2011. The priority topics covered in the GRI Content Index were identified through a strategic planning exercise initiated in 2019, which included separate activities for senior leaders, managers and all employees, as well as external research and benchmarking. This work helped us determine our priorities for the next five years and where our airport aims to be by 2025.

Our priority topics and focus areas for 2019 were as follows:

Corporate Responsibility

Focusing on community investment, noise management and environmental stewardship

Passenger and Customer Experience

Focusing on passenger flow and experience as well as relationships with airline partners

Safety

Focusing on safety and security across the entire Toronto Pearson workplace

People

Focusing on the career growth of GTAA employees and the larger Toronto Pearson workforce

Aviation Growth

Focusing on international services, ground transportation and cargo

We continue to use an internal verification program to review Toronto Pearson’s performance data – including, but not limited to, assessing how data was captured, collected, reviewed and reported. We have evaluated a sample of information related to the performance indicators to confirm that a documented process and adequate controls are in place. This ensures our ability to present consistent and accurate data. The GTAA does not currently have a policy or mandate with respect to external assurance of our non-financial reporting.

GRI INDICATORS 102-42, 102-46, 200-103, 300-103, 400-103