Coronavirus: What you should know

Travelling through Pearson

The safety of our passengers and employees is our top priority. We’re working closely with the Public Health Agency of Canada (PHAC), who is leading Canada’s response to Novel Coronavirus, and Canada Border Services Agency (CBSA), the agency responsible for facilitating the flow of legitimate travellers and trade into and out of Canada.

PHAC has assessed the public health risk associated with Novel Coronavirus as low for Canada at this time. As part of a robust plan to address Novel Coronavirus, PHAC has implemented measures in collaboration with CBSA at Toronto Pearson, Montreal Trudeau and Vancouver International Airports.

There are no direct flights from Wuhan to Pearson, and PHAC notes that the volume of travellers arriving to Canada indirectly from Wuhan is low.

At Toronto, Montreal and Vancouver airports, PHAC has placed new messaging on arrivals screens, advising travellers who have been to Wuhan to inform a Border Services Officer if they are experiencing flu-like symptoms.

An additional screening question has also been added to primary inspection kiosks asking travellers to declare if they’ve visited Wuhan, China. 

PHAC also has staff on hand at Pearson to respond promptly should the need arise.

Anyone who declares that they’ve been to Wuhan, China in the last two weeks will be referring to a border officer for further assessment. 
Those who are ill will be referred to hospital for testing. Asymptomatic travellers will be given an information sheet with instructions on who to contact if they develop signs and symptoms of coronavirus within the next 14 days.

What you can do

Always follow usual health precautions when travelling:

  • Wash your hands often.
  • Avoid contact with people who are sick.
  • Practice proper cough and sneeze etiquette.
If you are feeling sick when you return to Canada, tell a flight attendant or a border services officer when you arrive so they can help you get further medical attention.

If you are sick after you return to Canada, see a health care provider and tell them the countries you visited.

Telehealth Ontario phone lines are open 24 hours a day by calling 1-866-797-0000.

What Toronto Pearson is doing

To support good public health practice, Toronto Pearson is also installing extra hand sanitizer stations in arrivals areas and implementing more frequent cleaning of arrivals areas, including kiosks and bathrooms. High traffic areas will be regularly disinfected

Useful links

As the lead agency responsible for the response to Novel Coronavirus, PHAC is your best resource for the most up to date information on Novel Coronavirus.

The most up-to-date information on Novel Coronavirus can be found at PHAC’s website. Visit www.canada.ca/coronavirus

Stay in the know by following PHAC’s twitter feed. Visit www.twitter.com/GovCanHealth.