• Toronto Pearson Employee Community

    Stay in-the-know about airport-wide programs, events, and initiatives as part of our Employee Community Engagement Program. Together, we can continue to make Toronto Pearson a great airport and a great place to work.

  • The Source Electronic Vending Machines Now Open

    The Source Vending

    Electronic vending machines in Terminals 1 and 3 are getting an upgrade. The Source electronic vending machines are now available across Toronto Pearson, selling electronics from The Source.

    Passengers looking for the newest gadget, a phone or laptop charger, a tablet or even a last minute gift, will have access to over 100 brands. Returns on the items purchased from the machines can be made at The Source kiosk in Terminal 1 or at one of over 600 The Source locations across Canada.

    Please join us in informing those passengers who might be looking to purchase electronics before their flights!

     
  • Get a Boost at New Booster Juice Locations

    Booster Juice

    A second Booster Juice location is now open in Terminal 1, pre-security on level 2. Toronto Pearson is proud to welcome Booster Juice to the food and beverage options.

    The two Booster Juice locations will offer a 10% discount to airport employees who show their RAIC. Booster Juice, a Canadian franchise, offers a healthy alternative to fast food, serving up signature premium smoothies, fresh-squeezed juices, hot food options, grab and go items, and healthy snacks.

    The flagship store is located in U.S. departures, close to Gate F57.

    Stop by for a boost!

     
  • Terminal 3 International East Pre-Board Screening (PBS) point opened Saturday January 24.

    • It will now be the primary international passenger screening point, operating with five screening lanes.
    • International West PBS will close within two weeks.
    • All oversize baggage will continue to be taken to OS3.

    Why is this happening?
    Closing International West PBS is an important step in the next phase of the Terminal 3 Enhancement Project.


    Non-Passenger Screening
    The Non-Passenger Screening point at door K228 will continue to be operational until mid-March 2015.


    Helping passengers
    There will be directional signage in place, but passengers might need wayfinding help initially. Read our FAQs for quick answers to help passengers.


  • Toronto Pearson Winter Readiness

    Following the operational disruption that occurred in January 2014 due to unusual winter weather, the GTAA conducted a review of how Toronto Pearson functions during irregular operations and what happened during that weather event specifically. In April, we shared the January 2014 Operations Disruption: Review and Recommendations report explaining the 12 Recommendations to improve Toronto Pearson’s operations and customer service.

    Thanks to the collaboration and support from our airport partners – air carriers, NAV Canada, CBSA, service providers, and more – and the hard work of Toronto Pearson employees, the GTAA is pleased to announce that the implementation of the 12 Recommendations is now materially complete.

    As always, safety – for our employees and our passengers – is our utmost priority. We’re continuing to welcome all feedback, ideas, and suggestions from employees. Connect with us by:

  • Tips for making the NPS process faster and easier:

    • Always expect to be screened
    • With your assistance and cooperation, the screening officer can be as efficient as possible
    • Anticipate a bit longer time to get through employee access doors to the restricted areas
     

    Enhanced Non-Passenger Screening at Toronto Pearson

    The Canadian Air Transport Security Authority (CATSA) is enhancing Non-Passenger Screening capacity across Canada to ensure the air transportation industry remains secure, competitive and in line with international standards.

    What’s new?
    On November 28, 2014, Toronto Pearson is implementing the first phase of Non-Passenger Vehicle Screening (NPSv) as you enter the airfield from the perimeter.

    Vehicles and people will be screened separately. This means that if your vehicle is screened, you will park and exit the vehicle. CATSA screening officers will then examine your vehicle; occupants and their belongings will go through a screening process similar to the NPS process in the terminals.

    How will NPS and NPSv affect YOU?
    Non-Passenger Screening (NPS) and Non-Passenger Vehicle Screening (NPSv) are regulations of Transport Canada and are the law. Anyone who refuses to comply with NPS and NPSv will be asked to surrender their RAIC, meaning they cannot enter or remain within restricted/sterile areas.

    Screening officers will check your RAIC and screen you and your possessions according to the prohibited items list. Tools and materials of the trade are evaluated by screening officers as appropriate to your work order. Liquids, aerosols and gels (LAGs) are subject to screening, but are permitted in volumes reasonable for the day.

    At Toronto Pearson, our priority is safe travel. When you comply with NPS regulations, you help keep your airport coworkers and passengers safe.

    For more information on NPS and NPSv, speak with your employer or contact CATSA.
    Online: www.catsa.gc.ca/non-passenger-screening
    Phone: CATSA at 1-888-294-2202.

  • Reminder: Customs Controlled Areas at Toronto Pearson

    Starting April 28, 2014, the Canada Border Services Agency (CBSA) will begin enforcing regulations relating to Customs Controlled Areas (CCA) within Toronto Pearson.

    What is a CCA?

    A Customs Controlled Area (CCA) is a designated area where there is a likelihood that airport employees and departing domestic travellers come into contact with international travellers or goods that have not yet been cleared by the Canada Border Services Agency.

    How will CCAs affect YOU?

    Airport employees in a CCA may be questioned, searched or examined while within or when exiting a CCA. CCAs will have little impact on employees who access these areas for valid purposes.

    For more information on CCAs, read the pamphlet and questions and answers, speak with your employer or contact the CBSA:

    Online: www.cbsa.gc.ca
    Phone: 1-800-461-9999
    1-866-335-3237 (TTY)

  • Stay in the Know

    Working at Toronto Pearson? Keep up to date on events and initiatives happening at the airport. It's part of our growing Toronto Pearson Employee Community engagement plan to foster airport-wide awareness and involvement because together we can make this the best airport in the world. Sign up for the monthly Events & Initiatives Update.