• Toronto Pearson Employee Community

    Stay in-the-know about airport-wide programs, events, and initiatives as part of our Employee Community Engagement Program. Together, we can continue to make Toronto Pearson a great airport and a great place to work.

  • Terminal Link Train Service Interruption – May 29 and 30, 2015

    UP Express needs to perform work close to the Terminal Link train for installation of barriers on their guideway wall, which will require one Terminal Link train to be out of service.

    This work will occur overnight on May 29 and May 30 and the times allotted are as follows:

    • Friday, May 29, 11 p.m. to Saturday, May 30 at 11:20 a.m.
    • Saturday, May 30, 11 p.m. to Sunday, May 31 at 10 a.m.
    • One train will operate with a max wait time of 8 minutes during each service interruption.

    Busses will also operate every 3 to 5 minutes from 3 a.m. to 8 a.m. travelling from Viscount Station at 6A on the Alt hotel side to Terminal 3 arrivals inner curb Post 27 and Terminal 1 arrivals inner curb Post E3.

    Please give yourself extra time to travel during these two times.

  • Have you ever thought "It would be really convenient to have <blank> at the airport"? It could be a possibility.

    The GTAA Retail Team is developing a plan to bring new services and amenities to Toronto Pearson that are convenient for employees. Tell us what you want to see – fill out our short general interest survey. Please remember that the airport has finite space limitations and a complex operating environment, and not all suggestions will be feasible. We’ll announce the services and amenities that we’re moving forward with in our monthly Events & Initiatives Update e-newsletter – sign up!

  • Move Your Butts – Reduction of Curbside Smoking Zones

    Move Your Butts - Reduction of Curbside Smoking Zones

    Effective April 15, 2015, the amount of terminal curbside Smoking Zones is being reduced.

    Why is this happening?

    Toronto Pearson is a growing global hub airport. With ever increasing amounts of travellers using our terminal facilities, we expect the terminal curbs to become increasingly busier with businesses and passenger traffic.

    We’re reducing the amount of terminal curbside Smoking Zones to enhance the overall airport experience, accommodate future growth, and provide a safer, healthier, and cleaner environment for everyone on the curb.

    What’s changing?

    Smoking Zones will still be found on every level of both Terminal 1 and Terminal 3, identifiable by ashtrays, seating, and visible signage. The new and remaining Smoking Zones are employee friendly and located in areas that have minimal impact on traffic or passenger flow, safety, and experience.

    When planning your day or your break, please remember to build in extra time to use a designated Smoking Zone. We appreciate everyone’s cooperation as these changes are made.

    Terminal 1 Smoking Zones:

    Departures Level – Column 1 and Column 23

    Arrivals Level – Column A1 and Column E1* *Please note, E1 will be reduced in size to accommodate passenger and groundside needs.

    Ground Level – Column P1, Column Q3, and Column S1* *Please note, S1 is a new location identified with minimal interference with hotel shuttles

    Terminal 3 Smoking Zones:

    Departures Level – Between Columns 7 & 8 and Column 25

    Arrivals Level – Column 11 and Column 21

    *Additionally the Terminal 3 East Gravel Lot can be used for employee smoking and will be outfitted with seating for employees on break.

    Questions? Email us at community.engagement@gtaa.com or read the full advisory for more details.

  • Tips for making the NPS process faster and easier:

    • Always expect to be screened
    • With your assistance and cooperation, the screening officer can be as efficient as possible
    • Anticipate a bit longer time to get through employee access doors to the restricted areas

    Enhanced Non-Passenger Screening at Toronto Pearson

    The Canadian Air Transport Security Authority (CATSA) is enhancing Non-Passenger Screening capacity across Canada to ensure the air transportation industry remains secure, competitive and in line with international standards.

    What’s new?
    On November 28, 2014, Toronto Pearson is implementing the first phase of Non-Passenger Vehicle Screening (NPSv) as you enter the airfield from the perimeter.

    Vehicles and people will be screened separately. This means that if your vehicle is screened, you will park and exit the vehicle. CATSA screening officers will then examine your vehicle; occupants and their belongings will go through a screening process similar to the NPS process in the terminals.

    How will NPS and NPSv affect YOU?
    Non-Passenger Screening (NPS) and Non-Passenger Vehicle Screening (NPSv) are regulations of Transport Canada and are the law. Anyone who refuses to comply with NPS and NPSv will be asked to surrender their RAIC, meaning they cannot enter or remain within restricted/sterile areas.

    Screening officers will check your RAIC and screen you and your possessions according to the prohibited items list. Tools and materials of the trade are evaluated by screening officers as appropriate to your work order. Liquids, aerosols and gels (LAGs) are subject to screening, but are permitted in volumes reasonable for the day.

    At Toronto Pearson, our priority is safe travel. When you comply with NPS regulations, you help keep your airport coworkers and passengers safe.

    For more information on NPS and NPSv, speak with your employer or contact CATSA.
    Online: www.catsa.gc.ca/non-passenger-screening
    Phone: CATSA at 1-888-294-2202.

  • Reminder: Customs Controlled Areas at Toronto Pearson

    Starting April 28, 2014, the Canada Border Services Agency (CBSA) will begin enforcing regulations relating to Customs Controlled Areas (CCA) within Toronto Pearson.

    What is a CCA?

    A Customs Controlled Area (CCA) is a designated area where there is a likelihood that airport employees and departing domestic travellers come into contact with international travellers or goods that have not yet been cleared by the Canada Border Services Agency.

    How will CCAs affect YOU?

    Airport employees in a CCA may be questioned, searched or examined while within or when exiting a CCA. CCAs will have little impact on employees who access these areas for valid purposes.

    For more information on CCAs, read the pamphlet and questions and answers, speak with your employer or contact the CBSA:

    Online: www.cbsa.gc.ca
    Phone: 1-800-461-9999
    1-866-335-3237 (TTY)

  • Stay in the Know

    Working at Toronto Pearson? Keep up to date on events and initiatives happening at the airport. It's part of our growing Toronto Pearson Employee Community engagement plan to foster airport-wide awareness and involvement because together we can make this the best airport in the world. Sign up for the monthly Events & Initiatives Update.