Airport Business, the leading North American publication focused on operations and technology innovation in aviation, recently announced the six winners of the 2022 Airport Business Projects of the Year. The recognition program showcases some of the major improvements that airports are undertaking and the visionary designers, planners and engineers making them a reality.
Toronto Pearson is thrilled to win the Technology category award for our Passenger Queue System (PQS)! Rolled out in April 2021 as a two-month pilot program in Terminal 3, the PQS provided an enhanced, efficient and safe boarding experience for passengers.
“Our primary concern was the space required to properly distance passengers,” said Pierre Lanthier, director of IT strategy and innovation for the Greater Toronto Airports Authority (GTAA).
GTAA collaborated with its strategic IT partner, Wipro Limited, to create a cloud-based PQS designed to improve the boarding experience and discovered the system had other benefits as well.
Thank you to everyone who helped play a part in implementing this technology and congratulations on this well-deserved acknowledgment.