On June 26th, the Canadian Airports Council is inviting airports across the country to celebrate the inaugural Airport Workers Day.
Learn more.

People of Pearson: Darielle

“My name is Darielle and I am a volunteer with the Greater Toronto Airports Authority (GTAA) Welcome Team, Toronto Pearson’s volunteer program. I have been with the team since 2016 after retiring from the financial services industry.

“The GTAA Welcome Team members come from different backgrounds, places and professions. In a typical day in my role, I greet passengers throughout the terminals, help them find their way to the check-in counters, their gate, restaurants, and other airport services. I also help answer basic inquiries.

“I find it most rewarding to be able to assist the passengers through enhancing the overall passenger experience, as well as creating a memorable experience as they journey through Toronto Pearson. All passengers appreciate the service; I see it in their warm parting smile or receive it in their heartfelt thank you.

“National Volunteer Week recognizes volunteers in all industries. I encourage everyone to volunteer at some point in their life since volunteering is very rewarding; you are contributing positively to society in your own way in the facet of life which is of interest to you.”

- Darielle, Welcome Team member, Toronto Pearson

Checking In Newsletter

Stay up-to-date on the airport's operations and community events with our monthly newsletter!

Invalid email address.

You need to agree the terms.

User is already subscribed.

Something went wrong, please try again.

You've subscribed to the community newsletter.