I’ve been at Toronto Pearson for 8 years now. Today, I work in the Integrated Operations Control Centre (IOCC) as the IOCC Shift Manager (ISM). I have daily accountability for everything happening in the IOCC, including Airport Operations, Security Operations, Maintenance and Technical Support, and the Staff Deployment team.
I watch for anything happening in those areas that is going to affect the flow of passengers, baggage and planes, because we always need to keep those three flows moving. If I identify a problem that could affect the flow, I escalate it to the Airport Duty Manager (ADM). There’s a lot of responsibility at times and knowing the high stakes, it keeps you on your toes.
The first time I celebrated Pride Toronto was just after graduating from Georgian College. I was done school and I was becoming comfortable with who I was. I have friends all over the airport—pilots, ground handlers, flight attendants—that are members of the LGBTQ community.
Aviation is a “get things done” industry and it opens peoples’ eyes and minds to the fact that it doesn’t matter who you are, anyone can thrive in any role. That’s why in this month we celebrate our history and our diversity, the hurdles that the LGBTQ community has overcome and the courage that took."
- Rubin, IOCC Shift Manager, GTAA