Whether you’re a passenger or an employee, we take your health and safety seriously. We’re taking new measures to ensure your safety while at Pearson.
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Our continued work with the taxi and limousine industry in the fight against COVID-19

With respect to the taxi and limo community at Pearson, we have been working closely with their industry representatives, the Consultative Committee on Taxis and Limos (CCTL), to address concerns regarding COVID-19. The CCTL met most recently last week to discuss the industry and specifically to discuss driver health and safety, which is the responsibility of the CCTL. We have encouraged these owner/operators to consider what additional measures they can take to promote and protect the health and safety of their drivers.

Additionally, we are supporting the community in the following ways:

  • We delivered additional personal protective equipment (PPE) to the driver compound and at taxi stands, in addition to the 6,000 disposable gloves already provided for drivers. The GTAA has also offered sourcing assistance to the CCTL to secure additional PPE. To date, no requests for assistance regarding personal protective equipment have been received from the CCTL.
  • The GTAA informed all airport-licensed taxi and limo permit and license holders in March that they are not required to provide continuous service to the airport for the next three months, meaning their drivers are not required by the GTAA to pick up passengers at Toronto Pearson. Since that time, we have also reminded permit and license holders that they are not required to pick up passengers from the airport if they are uncomfortable for any reason.
  • Taxi and limo owners have further been encouraged to consider what changes can be made to their vehicles in the interest of protecting the health and safety of their drivers. We are willing to help them identify sources for plexiglass partitions if they wish to pursue this option.
  • The GTAA has arranged for all taxis and limos to be disinfected before each trip, at no cost to drivers.
  • We continue to make masks available at the curbs of both terminals for both passengers and drivers.
  • The GTAA has increased cleaning of high traffic areas (e.g., the cafeteria and washrooms), with guidance from PHAC.
  • Signs have been posted in the driver cafeteria indicating that drivers should protect themselves and their loved ones by physical distancing, washing hands often with soap, and using safe cough and sneeze etiquette, along with information from PHAC on COVID-19 and travel.
  • Finally, we have removed seating in the driver cafeteria area to promote physical distancing.

We will continue to work in close partnership with Public Health and the taxi and limousine industry to be agile in our response to COVID-19.

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