Toronto is a well-known and well-loved city. And our goal is to make sure that Toronto Pearson is a reflection of this. To do this, we need to make sure that we can handle the growing number of passengers that start and end their journey's here each year, while making their time at the airport as comfortable an experience as possible.
Current work at the airport
We have several important projects being worked on in the airport this winter. Here are some of the things that you may see while you travel through Terminal 1:
- Terminal 1, Ground Level: If you plan on taking ground transportation to your final destination, you may see a section of the ground level that is covered. This is part of our work to update baggage and group check-in equipment.
- Terminal 1, Level 3 Security: We are working with the Canadian Air Transport Security Authority (CATSA) to install modern security screening lines on Level 3 of Terminal 1, for both domestic and international passengers. Go to catsa.gc.ca/catsa-plus for more information about CATSA Plus technology.
How the work will affect your trip
When we start a project, it is always to make your experience better, either by enhancing safety measures, improving the flow from arrival at the curb to boarding your plane, or by giving you better options to shop, dine and relax when at Pearson.
Why construction seems to take so long at the airport
As much as we want to make sure Pearson looks its best, our priority is always day-to-day operations. We can’t have noisy or disruptive construction going on that would impact the experience of travellers, so we schedule most construction in the hours when activity in the airport is at a minimum. Because of these reduced work hours, it takes us longer to complete tasks, but it means that we maintain a high-quality passenger experience.