• Important Information for Guests Travelling to the United States

    At certain times of the day, you may experience longer than normal wait times when travelling to the United States. This is due to resource constraints faced by U.S. CBP as a result of recent budget cuts implemented by the U.S. government.

    As typically requested by air carriers, please arrive two hours prior to your scheduled departure time.

    During periods of congestion in the U.S. CBP hall, you may be requested to proceed to a designated waiting area before proceeding through the U.S. CBP preclearance process. During these times, passengers will be called into the U.S. CBP hall in a coordinated manner based on departure times. This is done in order to ensure all guests are able to get to their flight on time.

    For more background on U.S. CBP and the impact of the U.S. government’s budget cuts, please visit www.cbp.gov.

    Toronto Pearson values your time and we’re working hard to minimize delays.

    A priority lane is available for NEXUS and Global Entry cardholders. Apply now to save time at the border in the future.