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COVID-19: Resources for impacted Pearson workers

Updated: November 9, 2020 

With the unprecedented COVID-19 situation and the significant impact it has had on the entire aviation community, our priority remains the wellbeing of Pearson workers. While we have worked tirelessly to support the airport operation, there have been significant impacts to the Pearson workforce.  

We know that information and resources are important in a time like this.  We want to pull as many COVID-19 related resources together in one place for you. 


  1. Government Income Support Programs
  2. Municipal Services for Residents
  3. Community Organizations Resources
  4. Events and Trainings for the Toronto Pearson Employee Community
  5. Stay Connected

Government Income Support Programs

Canada’s COVID-19 Economic Response Plan 

Canada has announced an economic response plan outlining support for individuals and businesses impacted by COVID-19. You can find a complete list of all the recently announced benefits by going to Canada’s economic response official site

Employment Insurance

If you were recently laid off and qualify to receive Employment Insurance, visit the Government of Canada’s website. You can submit a request immediately. Employment Insurance (EI) provides temporary income support to unemployed workers. Qualifying workers will receive 55% of their average insurable weekly earnings, up to a maximum amount.

If you have to be quarantined during this time you may be eligible to apply.

Employment Insurance - Sickness Benefits

Employment Insurance (EI) provides sickness benefits for those unable to work for medical reasons. You can receive up to 15 weeks of financial assistance if you cannot work for medical reasons. To apply, visit the Employment Insurance page.

New Recovery Benefits – After CERB

If you were receiving CERB, you may be eligible for one of the new recovery benefits retroactive to September 27, 2020 and available until September 25, 2021. For information on the new benefits available and how to apply, please visit the After CERB: Transitioning to new benefits webpage.

Canada Child Benefit

To apply go to the CCB site. If you have previously applied for this benefit, you do not need to re-apply.

Ontario Emergency Supports

An emergency support fund for people in Ontario facing a crisis or emergency. This is a short-term assistance of $733 and up a month to cover items like food and housing. To apply, visit the Ontario government website.

Find other information about the Ministry of Children and Community and Social Services emergency supports during COVID-19.

Tax credit payment for low income earners

There is a one-time special payment through the Goods and Services Tax credit for low- and modest-income families. If you are eligible, you will receive it automatically.

Support for Students and Recent Graduates

The Canadian government announced support for students and recent graduates in light of COVID-19. These supports include assistance to the student loan repayments, a proposed Emergency Student Benefit and changes to the Summer Job program. More information here.

Ontario Works Social Assistance

Financial assistance in Ontario through the Ontario Works program.

Job Bank 

A job search engine run by the Canadian federal Government.

Toronto Jobs 

A job board for you to reach local jobs in the GTA.

Transferable Skills

This Government of Canada site allows you to search for careers bases on essential skills, covering 350+ careers.

Employability Skills

The skills you need to enter, stay in, and progress in the world of work.

Municipal Services for Residents

City of Toronto: Economic Support & Recovery for Individuals & Families 

This City of Toronto page offers a list of resources which can be used to help minimize the impacts of COVID-19 and help get Toronto residents back on their feet. Contains information on property tax and utility bills grace periods; banking solutions; federal and provincial assistance programs; and how to tackle monthly expenses and bills. 

Region of Peel: Support to Residents 

Visit the Region of Peel website to learn about the different social support resources available such as food programs and other services to assist Peel residents during COVID-19. 

Childcare for Essential Workers (Toronto): The City of Toronto is authorized by the Province of Ontario to provide emergency childcare for children of essential and critical service workers. 

Childcare for Essential Workers (Peel Region): Emergency child care services are reserved for children of eligible health care, and other essential workers who have no other child care alternatives and are required to report to a work site. 

Community Organizations Resources

Community agencies can assist with important social services if you require assistance.   


Food Security  

Employment Counselling 

Education and Reskilling Loans:  

Social Services Supports  

Health and Mental Health Supports 

Events and Trainings for the Toronto Pearson Employee Community  

Selected workshops by Propeller Project community partner organizations

Download a calendar of some selected online workshops taking place in September 2020, and delivered by the Propeller Project’s community partner agencies. Selected workshops are on topics like job search, resume writing, and others.

Workshops by Job Skills for Toronto Pearson Employees (Past and Current) 

The Propeller Project, in collaboration with Job Skills, is offering a series of employment workshops that are specifically designed for Toronto Pearson Employees affected by COVID-19 and looking to secure employment. The next workshops are:

  • Financial Education and Planning: BDO Canada Limited is a leading accounting and advisory firm with strong roots in our local communities. As a strong supporter of financial literacy, BDO is pleased to provide the Financial Wellness: Budgeting and Debt Solutions 101 presentation. Mental and physical wellness is extremely important, but what about financial wellness. With Canadian household debt at a record high, Canadians need to take concrete actions to manage their debt better.

    Financial Wellness: Budgeting and Debt Solutions 101 provides critical information to help you manage and deal with debt. You will learn about budgeting and debt relief options and better understand your rights in dealing with debt.
    o Date & Time: November 19, 2020 from 10:00 am to 12:00 pm
    o Register here
  • Career Planning: A workshop designed for workers who want or need to move into an entirely new job and career supports learning how to transfer existing skills, reskilling to help secure a new position in a different sector.
    o Date & Time: November 26, 2020 from 10:00 am to 12:00 pm
    o Register here

Toronto Pearson Healthy Airport Program

The GTAA is taking every step to keep our airport employees safe and work with you to rebuild aviation in Canada, and as employees at our country’s largest airport, you play a key role in the future of a healthy and robust aviation system in Canada.

What does a Healthy Airport look like? It will definitely look different. The GTAA and our airport partners have made major operational changes to the ways our passengers and employees will use the airport to keep them moving and keep it healthy. 

Register for Toronto Pearson’s Healthy Airport walking information session

Through a facilitated walk at Terminal 1, participants will be escorted to specific locations to learn more about the initiatives, technology and new measures brought to Toronto Pearson through the Healthy Airport program.

The GTAA will host two walking information sessions for Toronto Pearson employees. The sessions are limited to 10 attendees and all participants are required to wear a face covering.

The sessions will take place:

  • Wednesday, October 14 from 11:00 am - 12:00 pm
  • Wednesday, October 28 from 11:00 am - 12:00 pm

Learn more and register here.

Stay Connected

Inside Pearson Newsletter  

Sign up for the Pearson Employee newsletter and get monthly updates and information on new supports available here.  

Contact your Union Local  

Many Pearson workers are represented by unions and labour organizations.  If you are a unionized employee, contact your local to find you what support they are providing to their members. The Toronto Airport Workers’ Council (TAWC) provides information and updates on airport workers through their Facebook page.  

Check-in with your elected officials 

Your Member of Parliament may of help answering some key questions about federal programs available for workers impacted by COVID-19. Contact their constituency offices for more information. You can look up your local MP using your postal code.