• Departure Guide

    Before you fly out of Toronto Pearson, find out everything you need to know to make things easy and stress-free. Bon voyage!

  • International Check-In at Terminal 1
     

    During peak hours and seasons, it’s a good idea to give yourself a little extra time for parking, check-in, security screening and baggage retrieval.

    • Peak Hours: 7 a.m.-9:30 a.m. and 3 p.m.-8 p.m. daily.
    • Peak Seasons: Winter holiday season, March Break, Summer.
     

    3 Hours

    Please check in at least 3 hours prior to departure.

     
     
    Alert icon.

    Cannabis Act and Travel

    The Cannabis Act comes into effect on October 17, 2018, but it will remain illegal to transport cannabis across Canada's national borders. Doing so can result in serious criminal penalties both at home and abroad. It is your responsibility to know the Cannabis Act’s implications in relation to travel to, from or through Toronto Pearson. For more information, please click here.

     
     

    Before You Arrive

    Save Time at Check-in!

    Check in from home as early as 24 hours before your flight. Find out if your airline offers online check-in.

     
    • Pack your own baggage and remove all old bag tags to avoid confusion.
    • Put your name and address on all checked and carry-on luggage before arriving at the airport. For security, the Canadian Air Transport Security Authority (CATSA) recommends using your work address, where possible.
    • Check weight and size restrictions for checked baggage on your ticket or with your airline directly.
    • Verify that your baggage does not contain any restricted items. For a complete up-to-date list of restricted items please visit catsa-acsta.gc.ca.
    • Avoid carrying metal items that may trigger metal detector alarms (i.e. belts, buttons, body piercings, and steel toe shoes).
     
     
     

    Getting To Check-In

     

    Not sure where to go to get your boarding pass? Find check-in on our terminal maps.

    Terminal 1 Check in map.Terminal 3 Check in map.Terminal 1 Terminal 3  
     

    Once You’re Here

     
    • Remove or tighten all straps on duffle bags or backpacks.
    • Have your travel documents and tickets ready before you reach your counter or kiosk.
    Identification and Declarations

    Every passenger is required to have valid photo identification. Learn more about additional identification requirements.

    Gels, Liquids and Aerosols

    Learn what you can bring on Transport Canada’s website.

     
    International Customs

    All passengers with questions regarding customs at the country of their destination are advised to please contact the appropriate government department or embassy. More information may be found at the Foreign Affairs and International Trade Canada website.

    Going Through Security

    All passengers departing on flights from Toronto Pearson must proceed through pre-board security screening provided by the Canadian Air Transport Security Authority (CATSA). Follow these tips to keep this process running smoothly:

    • Please remove jackets, purses and carry-on bags before arriving at the front of the screening line.
    • Ensure all cameras, laptops and other devices are out of your luggage and ready for inspection.
    • Place all carry-on items in a tray for screening.
    • Remove footwear if asked.
    • Boarding passes must be shown to screening personnel and carried through the metal detector.
    Plan Ahead for Your Return to Toronto Pearson

    If you are arriving in Terminal 3 from an international origin point, you can take steps to make your arrival easier. Toronto Pearson and the Canada Border Services Agency (CBSA) have installed new border kiosks at Terminal 3. The new Primary Inspection Kiosks use digital technology to improve customs declaration and meet the need for increasing passenger volume.

    We recommend that passengers travelling through Terminal 3 take advantage of this new technology by downloading the CBSA mobile app. Canborder-eDeclaration allows you to quickly pass through customs using an automated form. Connect to Toronto Pearson’s in-terminal wifi network and download the app to your mobile device to get a head start.

     

    Infield Concourse Flights

    As Toronto Pearson’s passenger traffic continues to grow, we’re using our Infield Concourse (IFC) gates to provide a more comfortable experience at peak times for some departing and arriving domestic and international flights in Terminal 3. Passengers are encouraged to confirm their gate with their airline prior to flying by using this list of airline contact information.

    Where do I check in for a flight through the IFC?

    All passengers with flights departing from the IFC gates should arrive for their flight at Terminal 3. Travellers will check in, go through customs and security processes and check and reclaim baggage at Terminal 3.

    The only difference is that departing passengers will be directed by their airline to the bus bay and from there will be transported to the IFC gates. Arriving passengers will deplane at the IFC and be taken by bus directly to Terminal 3 for customs processing and baggage pick-up.

    How do I get to and from the IFC?

    Buses to the IFC gates will run continuously for departing flights. Passengers should allow sufficient time for boarding and travel to the IFC to ensure they will reach their gate by the boarding time specified by their airline. The journey takes approximately 10 minutes by bus, giving passengers an exciting view of the airfield in motion while they travel. Please arrive early for your flight to allow time for transportation by bus to the IFC gate and boarding on schedule.

    Passengers arriving on flights that use the Infield gates will be taken by bus directly to the Terminal 3 Canada Border Services Agency hall for processing through customs and will then reclaim their baggage or make their connection in the Terminal 3 baggage hall.

    What services are at the IFC?

    The IFC is equipped with six bridged gates, washrooms, lounges, information desks, and some retail and food amenities. Passengers are encouraged to use the shops, restaurants and services in Terminal 3 before boarding the bus to the IFC for a wider variety of amenities.


  • Additional Information

    For information on reserving tickets, baggage handling or special needs traveller assistance, please contact your air carrier or your travel agent, or watch the Canadian Transportation Agency videos below.