• Contact Us

    We welcome your comments and questions and look forward to hearing from you.

    • Business Interest Application

      Doing Business at Pearson

      If you are interested in starting or operating a business at Toronto Pearson or you require a License to Operate, please complete this electronic form Business Interest Application Form.

      If you are interested in providing goods or services directly to the GTAA, please refer to our Supplier Portal to view the current bid opportunities posted on MERX.  


      For additional inquiry, please contact us:




      Business Interest Application (BIA) Team

      Greater Toronto Airports Authority

      Toronto Pearson International Airport

      P.O.Box 6031, 3111 Convair Drive

      Toronto AMF, Ontario, Canada

      L5P 1B2


      Phone: (416) 776-5183

      Email: business.interest@gtaa.com


      Is your question not answered here? Visit our Business to Business FAQs page for more information on doing business at Toronto Pearson.

    • eServices
  • Toronto Pearson

    Customer Service/Airport Inquiries/General Information::

    Terminal 1 and Terminal 3: (416) AIR-PORT
    (416) 247-7678
    Toll Free: 1-866-207-1690
    TTY: (416) 776-3843
    TTY Toll Free: 1-866-603-4495

    Lost and Found:

    Please contact us by clicking here.

    For lost passports, please contact the Canada Border Services Agency's dedicated number at Toronto Pearson: 905-676-5380.

    For lost Nexus cards, please contact the Nexus Office directly at 905-676-3477.

    Please note that all items lost on board an aircraft are the responsibility of the airline. In these cases, please contact the airline directly.

    Greater Toronto Airports Authority

    GTAA Administration Phone:
    (416) 776-3000
    Mail: Corporate Affairs and Communications
    Greater Toronto Airports Authority
    Toronto Pearson International Airport
    P.O. Box 6031, 3111 Convair Drive
    Toronto AMF, Ontario, Canada L5P 1B2

  • Fire and Emergency Services Training Institute

    Phone: (416) 776-5997

  • Other Agencies

    Peel Regional Police

    Canada Border Services Agency (CBSA)
    Terminal 1: 905-676-3640
    Terminal 3: 905-612-5416

    CBSA Commercial Operations (Cargo)
    2720 Britannia Road East

    Immigration General Info:

    905-676-3477 and 1-855-866-3987

    Border Information Services
    Outside Canada: 204-983-3500 or 506-636-5064
    Toll Free (Canada): 1-800-461-9999
    TTY (in Canada): 1-866-335-3237

    Canadian Food Inspection Agency
    (800) 442-2342

    U.S. Citizenship and Immigration Services
    (800) 375-5283

    U.S. Customs and Border Protection