• Lost & Found

    Wondering where you left your umbrella? Your laptop? Your wallet? Not to worry. Toronto Pearson offers a secure Lost and Found service for all passengers and employees.

  • We've divided up how we handle lost and found items in an effort to get your belongings back to you as quickly as possible.

    Lost something on an airplane?

    Please note that all items lost on board an aircraft are the responsibility of the airline. In these cases, please contact the airline directly.

    Lost something in either terminal, on the Terminal Link train or at Viscount Station?

    Any items found in our terminal buildings are turned into the Guest Services Department for the Greater Toronto Airports Authority (GTAA) and may be reached 24 hours/day at (416) 247-7678, toll free at 1-866-207-1690, or by email at tplf@gtaa.com. Alternatively, upon your return to Toronto Pearson you may speak with a representative directly at the Information Counter located on the arrivals level in Terminal 1 or Terminal 3. Found items will be stored with the Guest Services Department for one month.

    Lost your passport?

    For lost passports, please contact the Canada Border Services Agency's dedicated number at Toronto Pearson: 905-676-5380.