Strategic Plan

The global aviation industry continues to change at an ever quickening pace. The growth
of international commerce and an improved standard of living in many countries around
the world have led to substantial increases in the demand for air travel. Air carriers and
airports alike have expanded to meet this demand. Growth has been accompanied,
however, by challenges in the form of rising fuel costs, continuing security threats,
growing environmental concerns and keen competition for market share.

Over the last decade, we have worked to meet this growth in air travel demand by
modernizing and expanding the infrastructure of Toronto Pearson International Airport.
With spacious, new facilities in place, we are well equipped to deliver
innovative and industry leading services to meet the needs of our customers and
stakeholders. But to make the best use of our new assets, and to ensure the continued
growth of our company, we must now change our organizational focus from building to
becoming more competitive in all aspects of our business. Additionally, we will be more
aggressive in the pursuit of new opportunities, and we must change our business model to
ensure a sound and sustainable financial foundation for the long term.

This Strategic Plan describes a vision and a balanced strategy to make us a competitive
and sustainable leading airport company focused on meeting the current and future
needs of our customers and stakeholders for aviation facilities, and connecting the
Greater Toronto Area to markets around the world. To achieve success, we will need
to be flexible and adaptive to continued changes in the business environment. The
involvement of our dedicated employees and collaboration with our customers and
stakeholders will also be key to realizing the strategy contained in this plan.

Discover our complete Strategic vision.