Toronto Pearson’s Volunteer Program is looking for more qualified individuals to come on board!
If you love to meet and greet people, be that friendly smiling face in the crowd, and help people find their way in a dynamic setting, becoming a Toronto Pearson Welcome Team member may be right for you.
If you or someone you know can make a regular weekly commitment (Monday to Sunday) of a four-hour shift, for a one-year period, come to one of our Info Sessions and learn more about volunteering at Toronto Pearson.
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The Welcome Team is comprised of volunteers who help passengers feel welcomed, relaxed and delighted throughout the terminals.
You can find Welcome Team members in several locations throughout Terminal 1 and Terminal 3 greeting passengers, providing basic information and directions. Welcome Team members:
The program is volunteer-based and, as such, participants do not receive a salary; however, there are many benefits to being a member of the Welcome Team.
As a Welcome Team member you will:
This is strictly a volunteer role. Participants receive no salary or benefits other than the satisfaction of helping our passengers.
We are looking for people who:
You must attend a Volunteer Information Session in order to complete an application and to submit your resume.
Throughout the year, we hold Volunteer Information Sessions for people who are interested in the Toronto Pearson Welcome Team Program. These sessions also provide you the opportunity to apply in person. Info sessions will be held throughout the year, so check back for upcoming dates.
There is a half-hour presentation with more detailed information about the volunteer program; the volunteer role, requirements, training, and more. You will have an opportunity to ask questions of the Program Manager and meet some Welcome Team members. After the presentation, you can complete the Welcome Team application form and submit your resume.
9 a.m. – 10:30 a.m.
11 a.m. – 12:30 p.m.
1 p.m. – 2:30 p.m.
Learn more by checking our Frequently Asked Questions.