• Pass/Permit Control Office

    The Pass Permit Control Office provides Passes and Permits for the following:

    • Transportation Security Clearances (TSC)
    • Restricted Area Identification Cards (RAICs)
    • Keycards
    • Parking Permits
    • Vehicle Markers
    • Airside Vehicle Operator’s Permits (AVOPs)

    Online Printable Pass Permit Forms

    Hours of Operation & Location

    The Pass Office is open from 7:30 a.m. - 5 p.m. Monday - Friday.
    It is closed weekends, statutory holidays and the second Wednesday of each month.

    The Pass Office is located in the Terminal 1 Parking Garage, Level 5.

    Contacting the Pass Office

    Please direct all inquiries regarding Passes and Permits to:

    GTAA Pass/Permit Control Office
    Tel: (416) 776-PASS (7277)
    Pass.Permits@GTAA.com 

    Services by Appointment

    • Transportation Security Clearances (TSC)
    • Restricted Area Identification Cards (RAICs)

    To schedule an appointment with the Pass Office please call: (416) 776-PASS (7277) or email Pass.Permits@GTAA.com.

    Cancelling an Appointment

    Please note that a $50.00 administrative fee is required for all missed appointments or appointments cancelled with less than 24 hour notice.

    Group Appointments

    Appointments for large groups of new employees can be arranged. Business partners requiring this service may call (416) 776-PASS (7277) or email Pass.Permits@GTAA.com.

    Please note that an administrative fee is required for all missed appointments or appointments cancelled with less than two (2) business days’ notice.

    Walk-in Services

    Walk-in services are available for the following with the proper accompanying documentation:

    • Keycards 
    • Parking permits 
    • AVOPs 
    • Vehicle markers (applications may be submitted for review and applicants will be contacted upon approval). 

    Note: Wait times for these services may vary depending on availability and typically range between 20 to 60 minutes.

    Troubleshooting

    If you have trouble with your Restricted Area Identity Card (RAIC), please contact the Pass Permit Control Office at (416) 776-7277 or pass.permits@gtaa.com during business hours.