Hours of OperationMonday – Friday7:30 a.m. - 5 p.m
Closed weekends, statutory holidays and the second Thursday of each month.
LocationThe Pass/Permit Control Office is located in the Terminal 1 Parking Garage, Level 5.
Contact UsTel: (416) 776-PASS (7277) pass.permits@GTAA.com
The Pass/Permit Control Office provides Passes and Permits for the following:
To schedule an appointment with the Pass/Permit Control Office please call: (416) 776-PASS (7277) or email Pass.Permits@GTAA.com.
Please note that a $50.00 plus tax administrative fee is required for all missed appointments or appointments cancelled with less than 24 business hours notice.
Walk-in services are available for the following with the proper accompanying documentation:
Note: Wait times for these services may vary depending on availability and typically range between 20 to 60 minutes.
Vehicle Marker applications may be submitted for review and applicants will be contacted upon approval.
If you have trouble with your Restricted Area Identity Card (RAIC), please contact the Pass/Permit Control Office at (416) 776-7277 or email@example.com during business hours.