• Departure Guide

    Flying out of Toronto Pearson? Find out everything you need to know to make things easy and stress-free. Bon voyage!

  •  

    Check-In

     
    Check In

    Not sure where to go to get your boarding pass? Your check-in counter can be found on our terminal map.


    Save Time at Check-in!

    Domestic flights - please check in at least 90 minutes prior to departure.


    Want to save even more time? Check in from home as early as 24 hours before your flight.
    Find out if your airline offers online check-in. 

    Toronto Pearson Check-in Process

    Whether you’re checking in at a counter, self-service kiosk or online, these handy tips will help make your travels a breeze:

    • Ensure all travel documents and tickets are ready before you reach your counter or kiosk.
    • Be aware of weight and size restrictions for checked baggage. For specific weight allowances, please refer to your ticket or contact your air carrier directly. Remove or tighten all straps on duffle bags or backpacks.
    • Ensure that all checked and carry-on luggage has your name and address on it prior to arriving at the airport. For security, the Canadian Air Transport Security Authority (CATSA) recommends using your work address, where possible.
    • Pack your own baggage and remove all old bag tags to avoid confusion.
    • Verify that your baggage does not contain any restricted items. For a complete up-to-date list of restricted items please visit  www.catsa-acsta.gc.ca. 
     

     

    Identification and Declarations

     

    For all Canadian domestic flights, every guest is required to have valid photo identification to confirm their identity as a ticket holder.
    Learn more about domestic identification requirements.

     

    Security Requirements

     

    All guests departing on flights from Toronto Pearson must proceed through pre-board security screening. Please follow the tips here to keep this process running smoothly:

    • Remove footwear if asked.
    • Avoid carrying metal items that may trigger metal detector alarms (i.e. belts, buttons, body piercings, and steel toe shoes).
    • All carry-on items must be placed in a tray for screening. Please remove jackets, purses and carry-on bags before arriving at the front of the screening line.
    • Electronic equipment may need to be switched on when going through screening. Ensure all cameras, laptops and other devices are out of your luggage and ready for inspection.
    • Boarding passes and personal identification (i.e. passport, and/or birth certificate) must be shown to screening personnel and carried through the metal detector.

    Questions about gels, liquids and aerosols onboard aircraft? Please view the Transport Canada news release at http://www.tc.gc.ca/eng/aviationsecurity/liquidsban-43.htm.

    For more on security at Toronto Pearson, please visit www.catsa-acsta.gc.ca.

    Learn more by visiting the CBSA's arrival travel guidelines.

     

    Additional Information

     

    For information on reserving tickets, baggage handling or special needs traveller assistance, please contact your air carrier or your travel agent.