• Contact Us

    We welcome your comments and questions and look forward to hearing from you.

    • Travel Inquiries

      Please refer to our Frequently Asked Questions (FAQ) 

      Phone:
      Terminal 1 and Terminal 3: (416) 247-7678
      Toll Free: 1-866-207-1690
      TTY: (416) 776-3843
      TTY Toll Free: 1-866-603-4495

    • Customer Feedback / Inquiries

      Online: Guest Feedback Form

      Phone: (416) 776-9892

      Mail: Customer Service Quality
      Toronto Pearson International Airport
      PO Box 6031, 3111 Convair Drive
      Toronto AMF, Ontario, Canada L5P 1B2

    • Order Publications

  • Toronto Pearson 

    Travel Inquiries/Airport Information:

    Terminal 1 and Terminal 3: (416) 247-7678
    Toll Free: 1-866-207-1690
    TTY: (416) 776-3843
    TTY Toll Free: 1-866-603-4495
     

    Customer Service:

    Phone: (416) 776-9892
     

    Lost and Found:

    Terminal 1: (416) 776-7749
    Terminal 3: (416) 776-7751
    Air Canada: 1-888-689-2247 or (905) 676-2212
     

    Greater Toronto Airports Authority

    GTAA Administration Phone:
    (416) 776-3000
    Mail: Corporate Affairs and Communications
    Greater Toronto Airports Authority
    Toronto Pearson International Airport
    P.O. Box 6031, 3111 Convair Drive
    Toronto AMF, Ontario, Canada L5P 1B2

     

  • Fire and Emergency Services Training Institute

    Phone: (416) 776-5997

  • Other Agencies

    Peel Regional Police
    (905) 455-3311

    Canada Border Services Agency
    Terminal 1: (905) 676-3640
    Terminal 3: (905) 676-5316

    Nexus
    (905) 676-3640

    Border Information Services
    (204) 983-3500
    Outside Canada: (204) 983-3500
    Toll Free (Canada): (204) 983-3500
    TTY (in Canada): (204) 983-3500

    Citizenship and Immigration Canada
    (905) 676-3640

    Canadian Food Inspection Agency
    (800) 442-2342

    U.S. Citizenship and Immigration Services
    (800) 375-5283

    U.S. Customs and Border Protection
    (905) 676-2606