• Contact Us

    We welcome your comments and questions and look forward to hearing from you.

    • Business Interest Application

      Business Interest Application

      The Business Interest Application (BIA) form is required to be completed if your company falls into one of these three categories:

      • If you have been contracted to conduct a business or provide a service for a tenant of the GTAA or a company contracted by the GTAA operating at Toronto Pearson at this time (fill out section B.1 only)
      • If your interest is to independently conduct a new business or service at Toronto Pearson (fill out section B.2 only)
      • If you are interested in a new specialty retail, service retail or food and beverage business opportunity at Toronto Pearson. Your business interest will be included on our "Interested Parties" list, if and when future opportunities become available.

      Please complete and submit the BIA form using the submit button provided on the form.

      Alternatively the BIA form may be mailed to this address: 

      Attn: Business Interest Application (BIA) Team
      Greater Toronto Airports Authority
      Toronto Pearson International Airport
      P.O. Box 6031, 3111 Convair Drive
      Toronto AMF, Ontario, Canada
      L5P 1B2

      Or, complete our online Business Interest Application Form 

      If your company would like the status of your BIA please contact the Business Interest Office at (416) 776-5183 or send an email to Business.Interest@GTAA.COM
       

    • eServices

      eServices

      Looking for information? Need to register a noise complaint? Or just seeking answers about your travels? You’ll find lots of online services as well as forms for businesses and employees right here.

      Note: Secure services require the creation of a password.
       

      Businesses

        

      Toronto Pearson Employees

       

      Secure Services

      Toronto Pearson Employees 

      The link below will take you to a secure login. If you don’t have an account yet, please create one in order to access our online applications.

      On-line Pass/Permit Control Office application forms

  • Toronto Pearson 

    Travel Inquiries/Airport Information:

    Terminal 1 and Terminal 3: (416) 247-7678
    Toll Free: 1-866-207-1690
    TTY: (416) 776-3843
    TTY Toll Free: 1-866-603-4495
     

    Customer Service:

    Phone: (416) 776-9892
     

    Lost and Found:

    Terminal 1: (416) 776-7749
    Terminal 3: (416) 776-7751
    Air Canada: 1-888-689-2247 or (905) 676-2212
     

    Greater Toronto Airports Authority

    GTAA Administration Phone:
    (416) 776-3000
    Mail: Corporate Affairs and Communications
    Greater Toronto Airports Authority
    Toronto Pearson International Airport
    P.O. Box 6031, 3111 Convair Drive
    Toronto AMF, Ontario, Canada L5P 1B2

     

  • Fire and Emergency Services Training Institute

    Phone: (416) 776-5997

  • Other Agencies

    Peel Regional Police
    (905) 455-3311

    Canada Border Services Agency
    Terminal 1: (905) 676-3640
    Terminal 3: (905) 676-5316

    Nexus
    (905) 676-3640

    Border Information Services
    (204) 983-3500
    Outside Canada: (204) 983-3500
    Toll Free (Canada): (204) 983-3500
    TTY (in Canada): (204) 983-3500

    Citizenship and Immigration Canada
    (905) 676-3640

    Canadian Food Inspection Agency
    (800) 442-2342

    U.S. Citizenship and Immigration Services
    (800) 375-5283

    U.S. Customs and Border Protection
    (905) 676-2606